Foreword – kleine herzen Privacy policy

kleine herzen are charitable organizations that support charitable projects for needy children, and the involvement of people like you is critical to our mission. We collect information from our contacts, sponsors and donors to communicate with them more effectively and to promote our projects.

We collect, store and use the following personal information that you provide to us directly when you register for our newsletter, participate in or donate to our charitable projects, if you wish to receive more explicit information.

Personal data we collect at registration:

– Your name and email address and any other information you share when you register for our newsletter or participate in a charitable project, such as your postal address, telephone number and comments.

– The history of your participation in charitable projects.

– Other information that you voluntarily submit in a form on the website when registering.

We can collect:

– Details of any donations you make to kleine herzen including amount, currency, payment method and bank details only if you use the SEPA payment method or if you join the Child Sponsorship Project or the Scholarship Project for Needy Students. We do not store your credit card information.

– Data about whether you open our emails and click on our email links

We collect, store and use the following personal information that you provide to us directly when you register for our newsletter, participate in or donate to our charitable projects, if you wish to receive more explicit information.

Personal data we collect at registration:

– Your name and email address and any other information you share when you register for our newsletter or participate in a charitable project, such as your postal address, telephone number and comments.

– The history of your participation in charitable projects.

– Other information that you voluntarily submit in a form on the website when registering.

We can collect:

– Details of any donations you make to kleine herzen including amount, currency, payment method and bank details only if you use the SEPA payment method or if you join the Child Sponsorship Project or the Scholarship Project for Needy Students. We do not store your credit card information.

– Data about whether you open our emails and click on our email links

When you register or donate, we use your personal information:

• to send you information about our work by e-mail.
• to confirm your identity and to thank you for your registration or donation.
• to send you reports on the projects you support.

Please note that when registering for a charitable project, such as the Christmas Angel Project or the Child Sponsorship Project, we will create an account for you. You can update your personal contact information and preferences, and access up-to-date information about the projects you support.

kleine herzen We do not rent or sell your personal information and we only share it with the parties described below or with trusted third parties with your permission.

• Volunteers of kleine herzen: From time to time, our volunteers may access your contact information, including your name and email address, to inform you of a particular project or event. You can contact our volunteers directly.
  Every employee who works for us voluntarily receives an e-mail address of the domains kleineherzen.org, which he / she uses to contact you.
  If you support a child in Russia or the Ukraine, volunteers responsible for the sponsorship program have access to your contact information to provide you with sponsorship reports twice a year, and to answer your questions and suggestions.
• KinderheimeIf you sponsor a child in Russia or the Ukraine, the orphanage the child lives in has access to your contact information, including your name and e-mail address, to correspond with you directly. The children's homes respect the confidentiality of your personal information. If you do not want it, we will not share your contact information.
• Service Provider: We work with service providers, in particular with our cloud computing services, marketing automation services and application service providers. These providers operate under strict confidentiality regulations. We do not authorize you to use or share your personal information except in connection with the provision of its services.
• Payment processors: We offer the following payment options for online donations: Paypal, VISA, Stripe, online transfer via Sofortüberweisung (you will be redirected to your Online Banking), a one-time direct debit and direct debit authorization via SEPA direct debit (you authorize us the amount of your desired To collect an account)
  The transmission of the data is encrypted. Your payment details run through the GiveWP web application (https://givewp.com/). GiveWP is a web application for increasing online donations and managing donors - all right on a WordPress website. GiveWP is a secure web application that does not store any personal information about you.
  If you choose the SEPA direct debit option for a donation or sponsorship of a child or for a scholarship for a student, your payment information will be saved and given kleine herzen expressly the permission to arrange donations.

We use common business practices, such as firewalls and encryption, to protect your personal information from unauthorized access, alteration, disclosure, misuse or destruction. All donations, including the transfer of payment information and other personal information, are made via secure, encrypted connections from kleine herzen and our payment processing partner.

We retain your personal information for as long as is necessary for the purpose (s) for which it was collected, unless otherwise required by law. If you ask us not to send you any more communications or to delete your data, we will process your request and store a minimum of information to prevent fraud and ensure that we will not contact you again.

You can use your personal information about yours kleine herzen View and update your account / profile page when registering for a child sponsorship, student grant, or the Christmas Angel project. By subscribing to our newsletter, you can also change your personal information by sending the link at the end of each e-mail sent to you via our direct marketing provider, or simply by e-mail to the following address: office [at] kleineherzen.org.

Restrict or delete: You may ask us to restrict the use of your information or request us to delete your personal information from our records. You may object to the processing of your personal information for legitimate reasons. You can ask us if we process your personal information. You can also request a copy of this information.

Please note that all users have the right to withdraw this consent at any time if we rely on your consent to the use of your personal information. This includes the ability to unsubscribe from our e-mail list at any time or to contact us to request the exclusion of our newsletters.

When we process your personal information for the purposes set out in this Privacy Policy, we may rely on one or more of the following legal bases:

• Approval: We will ask for your consent to use your information to send you details about our projects
• Contractual relationships: If you donate, sponsor a child or student, participate in a project, or sign a contract with us, we will need to process your personal information.

If at any time you wish to unsubscribe from our e-mail list, you can do so by clicking on the link at the end of each e-mail sent to you via our direct marketing provider, or simply by e-mail. Mail to the following address: office [at] kleineherzen.org.

We can provide links to other websites. This Privacy Policy applies only to kleine herzen Website. We have no control over external websites and are not responsible for their content or privacy practices. Please read the privacy policy for third-party websites that you visit through links from this website.

When participating in our projects, the following data protection regulations are to be accepted: kleine herzen observes the private terms of the Data Protection Act when collecting, storing and processing your personal data. Protecting the rights of children in our care is equally important to us. Therefore, we ask you to treat all information about children and children's homes, discreetly and responsibly, and not to publish or to pass them on to third parties.

Used "cookies" are used to store features such as the size of the view, contrast and selection. However, no personal data is collected via cookies.

You can refuse the use of cookies by changing the settings on your browser; however, we point out that you may not be able to use all features of this website in this case.

We strive to respect the copyrights of the graphics, images, audio files, video sequences and texts used in all publications. The copyright for published and self-created images, graphics etc ... remains solely with the author or with kleine herzen.

We assume no liability for the topicality, correctness, completeness or quality of the information provided on our website. All offers are voluntary and non-binding. We expressly reserve the right to change, supplement or delete parts of the website or the entire offer without prior notice, or to discontinue publication temporarily or permanently.

If you have any questions about this privacy statement, your personal data or the privacy of this website, you can contact us Pascale Vayer, President kleine herzen in Austria and responsible for our data protection (pascale [at] kleineherzen.org).

For your protection, we may only share and update the personal information associated with the specific email address you use to send us your request. We may need to verify your identity in advance. We will fulfill such requests on time. Please do not send any sensitive personal information, passwords, bank details or credit / debit card details via email.